Video Call Representative
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🎥 Position: Videographer – Video Call Representative (Not Customer Service)
📍 Work Setup: Onsite
🕒 Schedule: Monday to Friday – 42 hours per week (office hours)
💰 Compensation:
- Base salary: $2,900,000
- Food allowance: $130,000
- Performance bonuses: Up to 15% ($435,000)
🎯 Job Overview:
We are looking for a proactive, professional individual to join our team as a Videographer – Video Call Representative. This is not a customer service role. The main responsibilities involve participating in live video calls, supporting participants, and ensuring all sessions run smoothly and in compliance with established rules.
✅ Requirements:
- C1 English level (mandatory).
- Experience in roles involving monitoring or managing people during live interactions.
- Proficiency with Zoom, Microsoft Teams, Google Meet, or similar platforms.
- Knowledge of U.S. legal procedures is a plus.
🛠️ Key Skills:
- Positive and professional demeanor.
- Strong interpersonal and communication skills.
- Ability to enforce rules and ensure compliance.
- Capable of assisting participants with technical issues via live chat or voice before and during video conferences.
Requisitos
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Experiencia profesional
Sobre TWW SAS
We are the voice of our clients. Equipped with intelligent technology, we are a global network of local specialists, ambitious about making things work. We continuously evolve to be one step ahead, anticipating the newest technology and trends to create a new way to customer experience. From reactive trouble-shooting to active solution finding. It's what we call smarter people experiences.
We are 28,000 customer experience specialists, at 50 contact centers and a large network of home agents, across 23 countries, delivering services in 33 languages to international brands in various industries. We are Transcom.
