Agente servicio al cliente bilingüe Health Care B2+ - Experiencia requerida (Inglés avanzado)
Job Opportunity: Customer Service Specialist – Health Care Campaign
Join Transcom's Health Care campaign and provide exceptional service while making a meaningful impact on patients' lives.
Position Details:
Role: Customer Service Specialist
Work Model: On-Site
Training Schedule: 8:00 AM – 5:00 PM, Monday to Friday (2 weeks)
Operational Hours: 7:00 AM – 9:00 PM, Sunday to Friday (Saturdays off)
Work Hours: 42 hours per week
Compensation & Benefits:
Base Salary: $2,400,000
Food Allowance: $130,000
Transportation Bonus: $162,000
Performance Bonus: 10%
Responsibilities:
Interact in English over the phone with third parties to schedule appointments, gather information, and follow up.
Provide customer service, resolve inquiries, and document interactions.
Schedule transportation for patients (basic numerical skills and map usage required).
Guide customers through processes when necessary.
Requirements:
At least 6 months of experience in the BPO industry.
Health care experience is desirable but not required.
Apply Now to start a rewarding career in the health care sector with Transcom!
Requisitos
Estudios
Idiomas
Valorado
Experiencia profesional
Sobre TWW SAS
We are the voice of our clients. Equipped with intelligent technology, we are a global network of local specialists, ambitious about making things work. We continuously evolve to be one step ahead, anticipating the newest technology and trends to create a new way to customer experience. From reactive trouble-shooting to active solution finding. It's what we call smarter people experiences.
We are 28,000 customer experience specialists, at 50 contact centers and a large network of home agents, across 23 countries, delivering services in 33 languages to international brands in various industries. We are Transcom.
